Warranty

Terms and Conditions

FLORIDA COASTAL WINDOWS warrants to the original purchaser that all of its products shall be free from defects in material or workmanship for the periods specified below. This warranty applies to the products under normal use, subject to the conditions herein, and as determined by Marvin in its sole discretion. This warranty does not cover damages attributable to improper installation, inadequate maintenance, improper product use, normal weathering, highly corrosive environments, damages caused by fire, accident, flood, acts of God, vandalism, building settlement or structure failures, or other occurrences beyond Marvin control. Warranty or guaranty, express or implied, as to the performance of its products in a tropical storm or hurricane. Marvin products were tested in accordance with Florida State Building code requirements. Certain conditions may exist during a tropical storm, hurricane or tornado that exceeds these requirements.

Maintenance Requirements

Hardware on windows and doors must be cleaned, cleared of debris and lubricated semi-annually. Aluminum, glass and weather stripping must be washed with a mild soap or soft solution and a soft rag every four (4) months (no abrasive cleaners). Glass surfaces can be cleaned with a commercial glass cleaner and paper towel. Products installed within one (1) mile of high salinity areas or coastlines require maintenance at half the intervals referred to above. Products installed on waterfront properties may require more frequent maintenance based on actual site conditions such as blowing sand or salt water spray. Assessment of maintenance and applicability shall be as determined by SIW in its sole discretion.

Where to Make a Claim

A claim for defect under the warranty should be submitted in writing within ninety (90) days of discovery of the defect to the dealer where the products were purchased. If you cannot locate the dealer, claims should be submitted to SIW customer service at www.siwimpactwindows.com